Mobe Packaging boxes
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FAQ




CREDIT / PAYMENT TYPES

What types of payment do you accept?
Mobe Packaging and Liquidation accepts the following types of payment:

- Discover
- MasterCard
- Visa
- Paypal
                 - Cash
                 - Verified Checks
                 - 30 day terms to qualified businesses that fill out a credit application and receive credit approval.

Customer Pick-Up


When can I pick up my order?

Our warehouse is open Monday - Friday 9:00 a.m. to 3:00 p.m. CST. Please call to confirm your pick up time. You MUST provide your Mobe Packaging and Liquidation Order Number to our warehouse at time of pickup to be able to receive your order.
Please allow 1 day notice for pick up.

Can anyone walk in and purchase your products?
Yes we are open to the public.

Where is Mobe Packaging and Liquidation located?
Location:
2551 Dukane Drive
Unit B
St.Charles, IL 60174
PH:  630-443-1000 
FAX: 630-443-1002
                 EMAIL: sales@mobepackaging.com


Hours of Operation & Contact Info

What are your hours?
Our warehouse is open Monday - Friday 9:00 a.m. to 3:00 p.m. CST.

How do I contact Mobe Packaging and Liquidation?
2551 Dukane Drive
Unit B
St. Charles, IL 60174
Phone: 1-630-443-1000
Fax: 630-443-1002
Email: sales@mobepackaging.com




Returning Merchandise

How do I return merchandise?
Call 1-630-443-1000  to receive an authorization number and return slip. Complete the form and return the merchandise within 30 days. Items purchased from Mobe Packaging and Liquidation cannot be returned more than 30 days after delivery, and you cannot receive a refund for these items after that time. In addition, all returned items must be in unopened and unused condition to be accepted.

Note: There is a 15% restocking fee along with all applicable freight charges.



Do you have a minimum order?

We do not have a minimum dollar order amount. The only minimum we do have is per case or bundle. We do not break cases or bundles. Some products like mailing envelopes come in smaller and larger case quantities. You will see both quantities of the product listed on our website.

Do you offer other sizes of products that are not listed on your website?

Yes we do. If you don't see a size listed, please email or call us, 630-443-1000. Our packaging specialist might have the perfect size for your product. We are always adding new items and new sizes to our website. If you don't see the type of product you need, let us know. We probably carry it. Plus we would like to hear from you regarding your packaging needs.
 

 
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